Frequently Asked Questions
Get answers to the most frequently asked questions about TradersPost.
TD Ameritrade does not support paper trading. Only the ThinkOrSwim platform supports paper trading and ThinkOrSwim does not provide an API for TradersPost to integrate with. If you would like to get started paper trading, you can register a free account with Alpaca or TradeStation or use the TradersPost Paper Trading functionality.
Yes, TradersPost supports trading both the long and short sides of a strategy.
Not yet, but it is on the roadmap for 2023.
Yes, futures support is available and can be enabled in your account settings.
Yes, options support is in beta and can be enabled in your account settings.
No, currently we only support directional options trades. This means we only support buying or selling calls in the same way you would buy shares of the underlying. Just instead of buying shares, you are buying calls. Or instead of shorting a underlying, you are buying puts.
No, we don't yet support index options. We only support Stock & ETF options. So in the case of SPX, you can trade SPY ETF options instead.
TradersPost currently integrates with TD Ameritrade, Alpaca, TradeStation and Robinhood.
Yes, TD Ameritrade and TradeStation both support specialty account types like IRA (retirement), business and other specialty account types.
If you connect an account with existing open positions, TradersPost will not do anything to those positions unless your strategy subscription has those tickers selected. It is up to you to be sure your manual trading does not conflict with the tickers being managed by TradersPost. It is recommended that you use an account dedicated to TradersPost but we do not strictly disallow you from trading manually in the same account.
TradersPost is free to get started. You can paper trade for free for 30 days. Once you are ready to trade live with real money, a paid subscription is required.
Your strategy subscriptions will be disabled and your account will be disabled. To reactivate your account, you can upgrade to the paid Starter plan for $49 per month to get access to paper and live trading.
TradersPost comes with a free paper account that lets you test strategies and get familiar with the platform.
Yes, we support TD Ameritrade accounts with ThinkOrSwim advanced features disabled. If you have ThinkOrSwim advanced features enabled, you may experience unexpected behavior and you will not have the ability to use OCO take profit and stop loss orders. It is recommended to use TradersPost with accounts that have ThinkOrSwim advanced features disabled.
No, TradersPost is a software as a service and is hosted in a shared cloud environment.
Unfortunately, TradersPost does not have much visibility in to the backend of the brokers we integrate with and they and the parties that execute orders may choose to reject orders for a variety of different reasons. If you are unsure why something was rejected, please contact your brokers support team. If you are still unsure, email us at [email protected].
This is caused by slippage. Slippage is caused by the spread between the bid and the ask and the price movement that occurs between when a strategy signal is generated and an order is filled. Make sure you account for enough slippage in your strategy backtests. The amount of slippage depends on the ticker and the amount of volume it has. Here is some more general information about slippage https://www.investopedia.com/terms/s/slippage.asp
TradeStation simulated paper trading environment often has delays with filling simulated orders. Especially with options. When you experience these issues, you can report the problem to [email protected].
Yes, we support Two-Factor (2FA) authentication with popular authenticator apps like Google Authenticator and Authy.
A pattern day trader (PDT) is a regulatory designation for those traders or investors that execute four or more day trades over the span of five business days. Once your account is labeled as a pattern day trader then you have to maintain at least $25,000 in equity in your account. This means that in order to execute automated trading strategies that frequently buy and sell in the same day, you need at least $25,000 equity in your account.
There are no technical limits enforced today but TradersPost is NOT designed to be a high frequency trading platform. While we do not currently rate limit traffic to webhooks, we may contact you and disable your webhooks and strategies if we determine that your account is sending too many requests.
For example, strategies running on a timeframe lower than 1 minute which are getting in and out of a trade every minute or less than every minute are not supported. TradingView alerts can be delayed by 30 to 60 seconds in some rare cases so your strategy needs to run on a timeframe that is higher than the possible delay.
For Stocks and Stock Options you can place market orders in regular trading hours but only limit orders in extended hours.
Futures don’t have a concept of extended hours as the extended hours checkboxes are for stocks only. You can’t use extended hours orders with futures. Futures have one single 23 hour session 6 days a week and there is no pre/post market hours. You can leave the extended hours checkboxes unchecked when you are setting up a futures strategy subscription.
If the quantity is hardcoded to a fixed number and you aren’t using a position aware quantity from your strategy then it is ok to manually exit a position early. If you ARE using a position aware quantity from your strategy then it could cause an issue because the strategy will send a signal with enough quantity to close the open position and enter a new position on the other side. Since the open position is already closed, the full quantity sent would be used to enter a new position. Essentially if your strategy is position aware and your broker is not in sync with the quantity your strategy thinks you have, you will have issues.
Your strategy may suffer from repainting. Make sure you study up on repainting to avoid any potential issues with your strategy being coded in a way where it executes in a backtest but does not execute in the same way with live data.
No, we don't yet support exporting data from TradersPost.
We support payments from Visa, Mastercard, American Express and Discover. We don't accept crypto payments.
No, we recommend that you combine the indicators as a Pine Script strategy so that it can be properly backtested in TradingView.
TradingView webhooks can be delayed by anywhere from 2-3 seconds to upwards of 60 or more. TradingView considers a 25 to 45 second delay to be normal.
TradersPost is a Software as a Service. We charge a monthly or yearly software subscription fee. The base Starter plan costs $49 per month or $499.80 per year if paid annually. You can learn more about our available pricing here.
No, TradersPost, TradingView and TrendSpider all live in the cloud so they are always online. Your computer does not have to be running for your automated trading strategies to work.
No, TradersPosts currently only supports Good For Day and Good Until Canceled orders from automated trading strategies.
The used time on your current month and current plan will be billed at the current plan rate and the rest of the month will be billed at the new plan rate. This amount isn't billed immediately, it is added to your next invoice. Here is a simple example with fake numbers to make the math easy. If you are on the $100 per month plan and you upgrade to the $200 per month plan in the middle of the month, your next invoice would be $250. This would be $200 for the next month, $100 for half of the month and then $50 reduced from half of the original month. If you are upgrading on an already existing yearly plan, the billing cost will take into account your unused days on your current plan.
Robinhood accounts are required to have 2fa (two-factor authentication) enabled in order to connect to TradersPost. Go to your Robinhood security settings and make sure 2fa is enabled. If you are still have issues connecting, try turning 2fa off and on again.
You can't update stop losses that are in the broker that get established at entry time, but if you control all your take profit and stop loss logic in the strategy, then you can move it and change it dynamically and when the price is reached in your strategy, an exit signal can be generated and sent to TradersPost.
Yes, you can navigate to My Account > Settings and then scroll down to the section named Account Notification Settings and enter the email address you wish to use. You can be notified of new webhooks, failed webhooks, new trades and failed trades. Check the Notify failures only checkbox if you only wish to be notified of failures.