# Additional Information

- [Support Guidelines](/docs/additional-information/support-guidelines.md): When getting in touch with support, there are a couple of things you can provide to speed up and improve the quality of our help.
- [Troubleshooting](/docs/additional-information/troubleshooting.md): Find the solutions for common issues and learn how to troubleshoot issues on your own using TradersPost logs and trade execution information.
- [Frequently Asked Questions](/docs/additional-information/faq.md): Get answers to the most frequently asked questions about TradersPost.
- [Maintenance Windows](/docs/additional-information/maintenance-windows.md)
- [Glossary](/docs/additional-information/glossary.md): Here are some common terms related the TradersPost platform and its use.